The user journey on your store doesn’t end after payment. The thank you page offers an opportunity for further customer engagement, which may result in customer loyalty and repeated purchases. This page is critical in creating a smooth user experience and ensuring more sales.
The order success page appears after completing the purchase online when the payment has been made. Usually, you can see there a message of gratitude for a purchase, therefore, this page is also known as a thank you page. Beyond that, it summarizes all order details, such as order number, shipping address, and other relevant information. So, the thank you page isn’t just a page with a positive message, it is an essential part of the ecommerce website, which boosts transparency and trust in your store.