Magento 2 Store Credit & Refund Extension

Magento 2 Store Credit & Refunds to Merchandise Credit Extension tap to zoom

version 1.4.0
Price: $119.00
  • Lifetime access to the source code
  • 1 year of updates and support
  • No subscriptions
  • CE: 2.4.x - 2.4.7
    EE: 2.4.x - 2.4.7
  • 100%
    Open Code
  • 60 Days
    Refund Policy
  • Marketplace

The Magento 2 Store Credit extension helps to reduce returns and increase revenue by offering store credit instead of refunds. Merchants can extend their return policy and provide longer return timeframes, offer merchandise credits and promotional credits, enhance customer retention and encourage clients to spend more.

  • Merchants can provide outstanding customer experience, increase revenue and improve customer satisfaction by offering a flexible return policy.

  • Admins can deposit and withdraw customer credits, view full transaction history, refund orders to store credit in local currency, create marketing promotions allowing customers to earn credits, sell store credit vouchers with free offers and more.

  • Customers will enjoy the convenience of merchandise credit, the ability to earn promotional credits and the simplicity of the user interface.

  • CE: 2.4.x - 2.4.7
    EE: 2.4.x - 2.4.7
  • 100%
    Open Code
  • 60 Days
    Refund Policy
  • Marketplace
Product Details
Version: 1.4.0 (Sep 21, 2023)
Documentation: User Guide
Live Demo: View
Code Visibility: 100% Open Code
Supported CE - EE: CE 2.4.x - 2.4.7
EE 2.4.x - 2.4.7
License: Single Magento Installation
Free Updates & Support: 1 year (Details)
No subscriptions
Refund Policy: 60 Days (View)

Key Features of Magento 2 Store Credit & Refund Extension

The importance of a good return policy cannot be underestimated as it is a significant factor in a purchasing decision. The Magento 2 store credit functionality can help you attract new and keep existing customers, increase revenue and lower the number of Magento 2 refunds.

Increase Sales With a Flexible Return Policy - Magento 2 Store Credit Extension

Increase Sales With a Flexible Return Policy

  • Extend your default return policy beyond a standard 30 days and allow your clients to receive a refund to store credit!
  • Convert satisfied customers into returning clients, increase brand loyalty and boost store revenue.
Automated Refunds to Store Credit - Magento 2 Store Credit Extension

Automated Refunds to Store Credit

  • Refunds to store credit are automatically calculated for partial and full Magento 2 refunds. The store credit amount will be prefilled on the Magento Credit Memo page for your convenience.
  • Partial refunds of earned promotional store credits are automatically calculated and distributed according to the ordered products.
Effortless Store Credit Management - Magento 2 Store Credit Extension

Effortless Store Credit Management

  • Customers can view available credit balance, redeemed and earned store credit for each order, full transaction history and sign up to store credit balance update emails from their accounts.
  • Merchants can view, add and subtract store credits of each customer, send balance update emails, customer notifications and search store credit transaction history.
Redeeming Store Credit is Easy - Magento 2 Store Credit Extension

Redeeming Store Credit is Easy

  • Customers can redeem acquired store credits at checkout by selecting the Magento 2 store credit payment method. Depending on your Magento extension settings, store credit will be either automatically or manually applied to the order subtotal.
  • Merchants can apply store credits while creating a new order from Magento backend.
Merchandise Credit & Promotional Credit - Magento 2 Store Credit Extension

Merchandise Credit & Promotional Credit

  • Two types of Magento 2 store credit are supported: merchandise credit and promotional credit.
  • Merchandise credit is deposited when clients opt to return an item for merchandise credit instead of the original form of payment.
  • Promotional credits or marketing credits are automatically earned when the client takes advantage of a promotion. With the help of “earn store credit rules” merchants can run marketing campaigns and encourage customers to buy to earn credits.
Offer Store Credit Vouchers - GDPR Extension for Magento 2 Extension

Offer Store Credit Vouchers

  • Merchants can sell “Store Credit Vouchers”. Similar to Gift Cards, vouchers will be automatically redeemed and deposited to the customer store credit balance after purchase.
  • The Magento 2 Refund extension allows the merchant to provide an incentive for customers who buy store credit vouchers and add an automatic bonus, such as “Buy $100 store credit voucher & Get $10 Free Bonus = $110 value”.
  • Customers who shop using store credit often spend above and beyond their credit balance leading to higher sales.
Seamless Integration with Plumrocket RMA Extension - Magento 2 Store Credit Extension

Seamless Integration with Plumrocket RMA Extension

  • Offer store credit and avoid losing revenue to returns and help turn these transactions into exchanges instead.
  • Issue Magento 2 refunds to store credit and create exchanges with the help of Plumrocket Returns and Exchanges (RMA) Magento 2 extension
  • Use Plumrocket RMA extension to implement an easy return management process, increase customer retention and loyalty.
Compatible with Custom- Magento 2 Store Credit Extension

Compatible with Custom & Third-Party Magento 2 Themes

  • Magento 2 Refund extension was designed to work flawlessly on any third-party Magento 2 theme. Whether it is your own custom theme or a popular theme like Ultimo, Porto, Pearl, etc. – it supports them all.
  • Compatible with the latest Community and Enterprise Editions of Magento 2 Ecommerce Platform.

Save 15% When You Buy Together

+ -15% RMA Extension for Magento 2
RMA $119
+ -15% Auto Invoice & Shipment Extension for Magento 2
$307 $260.95

Overview of Magento 2 Store Credit & Refund Extension

All Features:

    • Customers can view their full store credit balance in their accounts:
      • Store credit balance is displayed in customer “Account Dashboard” and “My Store Credit” account tabs.
      • On the “My Store Credit” page, customers can subscribe or unsubscribe from store credit balance update emails.
      • The store credit balance history grid displays transaction type (refunded, updated, used, earned), transaction description, balance change (+- amount), remaining balance and transaction date.
    • Customers can apply store credit at checkout by selecting the Magento store credit payment method. Depending on your settings, the customer will be able to enter any custom amount of store credit or apply the maximum available credit amount.
      • The promotional store credit is earned automatically once all conditions of store credit earning rules are met.
      • Here are a couple of examples of store credit promotions:
        • Spend $300 on Samsung gadgets and earn $25 store credit.
        • Buy any 3 bottles of wine between December 25 and January 3rd and receive $10 store credit.
        • Buy a winter hat, jacket and boots and earn $50 store credit.
    • Customers can buy “Store Credit Vouchers” aka gift cards, and earn extra credits as a bonus offer.
      • Store Credit Voucher is a virtual product created by admin. By using store credit earning rules, admin can offer an incentive for customers to buy store credit vouchers.
      • Here is an example of store credit voucher: Buy a $100 Store Credit Voucher & Get $10 Free Bonus = $110 value
    • Admin can view and manage store credit of each customer:
      • View store credit balance for each website.
      • Subscribe or Unsubscribe customers from store credit balance update email
      • Update customer store credit balance, notify the client by email and add a custom message.
      • Full balance history grid allows monitoring of all store credit related transactions.
    • Admin can create store credit earning rules:
      • Earning rules are great for marketing promotions as admin can activate them only during special periods, as well as enable them only for selected website and customer groups.
      • Similar to Magento Shopping Cart Price Rules, Admin can set Store Credit earning rule Conditions and Actions.
      • The following store credit earning rule actions are supported:
        • Give X credits
        • Give X percent of the product price in credits
        • For every Y amount in price, give X credits
        • For every Y qty purchased, give X credits
      • Store Credit Earning Rules are intended to be used for three types of promotions:
        • Limited time special holiday offers (buy any 2 Christmas sweaters and earn $20 store credit), Bulk buying (spend $100 or more on diapers and earn $5 store credit), Daily deals (buy Apple watch and earn $10 back in store credit).
        • Admin can create a virtual product and offer “Store Credit Vouchers”. Similar to Gift Cards, Magento store credit vouchers will be automatically redeemed and deposited to the customer store credit balance after purchase. Admin can configure store credit earning rules to offer a free bonus with purchase of a store credit voucher (such as “buy $50 store credit voucher and receive +$5 free = $55 value”).
    • The “Manage Customer Credits” grid in backend allows admin to view Magento Customer Credit of all registered users in one location.
    • The Store Credit “Transaction History” grid let's admin view, sort and search for any transaction using these fields: Customer ID, Customer Name, Customer Email, Website, Transaction Type, Description, Balance Change, Remaining Balance and Date.
    • In module configuration, Admin can specify how store credits should be applied and configure email notifications.
      • Customers can apply custom credit amount, manually apply all available credits and auto-apply credits to an order.
      • Extension can be configured to apply store credit on tax and/or shipping.
      • Plugin offers to automatically subscribe customers to balance update emails.
    • When Credit Memo is created in Magento backend, admin can refund full or partial order balance to Store Credit.
      • In credit memo all spent store credits will be automatically refunded to the customer’s store credit balance, however, admin can additionally refund to store credit amount paid via other payment methods.
      • If the customer earned store credit on order during the promotion (using store credit earning rules), and partial credit memo is created, the admin will be notified about the earned store credit and can deduct it as well.
  • Merchants can apply store credit while creating a new order from Magento backend.
  • Multi-store and multi currency options are supported.
  • 100% open code Magento 2 extension.

Reviews of Magento 2 Store Credit & Refund Extension

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  • Flexible and customer friendly
    United States Aisha Khan posted on December 14, 2023. Review for Magento 2.x
    Automated refunds saved me a lot of time although my store is not big. I use it with the Plumrocket Returns and Exchanges module and I’m very satisfied with the returns and refund management. Highly recommend it.
  • Great refund solution, along with Plumrocket's RMA extension.
    Italy Antonio Rossetti posted on August 24, 2022. Review for Magento 2.x
    I tried other modules for customer credit management. All much more cumbersome and heavy in the code. Perfect solution to manage refunds. It works excellently together with the RMA module, allowing you to directly manage a refund in Customer Credit instead of returning the money. Great lifetime upgrade and customer support.
  • Works great so far.
    United States Radoslav Wright posted on November 15, 2021. Review for Magento 2.x
    I was able to take advantage of the Store Credit Rules and offer a bonus on certain products. Great way to offer incentives!
  • Customer photo
    Works great
    Germany Sascha Berninger posted on June 13, 2020. Review for Magento 2.x
    It works great. Just installed at and right from there it done its job. Works perfectly with Plumrockets RMA together.
    And what I like most about it are the Store Credit Rules. So now I can offer my customers bonus credit when purchasing special items. Good bye coupons, welcome Store Credit.
  • Splendid
    United States Zavier G posted on March 04, 2019. Review for Magento 2.x
    Plumrocket did a great job developing this module. The extension works out of the box as described. It is a lot easier now to manage and track customer credits. I have been fortunate to use their modules for the past three years. For these reasons, I highly recommend Plumrocket company.

Change Log of Magento 2 Store Credit & Refund Extension

Legend:  - new feature - bug fix

Version 1.4.0 Sep 21, 2023

  • Improved refund flexibility for orders with partial store credit payments. You can now separately specify refund amounts in store credits and cash, with the total refund not exceeding the order's total amount
  • Discontinued support of Magento 2.3.x

Version 1.3.2 Apr 21, 2023

  • Added support of Magento 2.4.6 version
  • Minor changes and improvements

Version 1.3.1 Nov 02, 2022

  • Fixed the calculation of the refund amount, when part of the amount is returned in money and the other part in store credits

Version 1.3.0 Oct 20, 2022

  • Added the ability to create balances for users via REST API

Version 1.2.5 Oct 10, 2022

  • Fixed translation support, now all phrases on the frontend can be translated
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