By default, Magento 2 Open Source doesn’t provide the functionality to create a Magento 2 RMA shipment label. However, you can create and upload it to the RMA request using the RMA extension for Magento 2.
After customers submit RMA requests, the store administrator can conveniently manage all the RMA requests in the Magento backend, including uploading the shipment label. Use the steps below to successfully upload the Magento 2 RMA shipment label.
How to Upload Magento 2 RMA Shipment Label
- In the admin sidebar, select Plumrocket > RMA > Manage Returns. Click “Edit” to manage the Return Request you want to upload the shipping label to.
- Navigate to the “Upload Shipment Label” section and use “Choose Files” to upload the shipment label.
- Click “Save” at the right top of the page.
That’s it! Customers can now download and print out the RMA shipping label to easily return unwanted or defective items.
|