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How to Update Given Privacy Consents via GDPR Data Privacy Center

The Data Privacy Center introduced by Magento 2 GDPR, LGPD, and CCPA extensions, allows your website visitors to give and then update cookie consent preferences as well as checkboxes consents.

A user can block previously allowed cookies or accept the previously declined preferences in a few simple steps. This feature ensures that your website complies with data privacy rules and regulations.

How a Customer Can Update Cookie Consent Preferences

A user can revise the consent preferences right from My Privacy Center accessed from My Account or the link in the footer:

  1. In Privacy Center, go to the Cookie Settings section.
  2. Click Accept All or Decline All to change all the consent preferences at once.

    Magento 2 GDPR extension - changing consent preferences 1
  3. If you want to change the consent associated with a specific cookie category, switch the toggle button next to the corresponding category.
  4. Click Confirm My Choices to save the changes.

    Magento 2 GDPR extension - changing consent preferences 2

How a Customer Can Update the Checkboxes Consents

A user can revise the consent preferences right from My Privacy Center accessed from My Account or the link in the footer:

  1. In Privacy Center, go to the My Consents section
  2. Check or uncheck the corresponding box and click Update.

    Magento 2 GDPR extension - changing consent preferences 3

Please note that if a checkbox is set as required by the admin, it cannot be unchecked. Therefore, if a user wants to revoke consent, this can only be done by deleting the account.

How a Customer Can Access Cookie and Privacy Policies

A customer can easily access both Cookie and Privacy Policies pages from the Data Privacy Center.

Magento 2 GDPR extension - access Policies

A website admin can set CMS pages for Cookie and Privacy Policies from the Magento Data Privacy extension configuration:

  • Go to Plumrocket -> Configuration -> Data Privacy -> Privacy Center Dashboard.
  • Make sure you have selected the correct CMS pages and click Save Config, as shown in the screenshot below.

    Magento 2 GDPR extension - setting up Privacy Policies

The above is complementary to the Data Protection measures implemented on your Magento store. Thus, you achieve an even better user experience and more complete GDPR compliance.



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