{"id":29171,"date":"2026-09-24T07:57:53","date_gmt":"2026-09-24T11:57:53","guid":{"rendered":"https:\/\/plumrocket.com\/docs\/?p=29171"},"modified":"2026-09-24T07:59:03","modified_gmt":"2026-09-24T11:59:03","slug":"magento-2-ai-review-manager-v1-x-configuration","status":"publish","type":"post","link":"https:\/\/plumrocket.com\/docs\/magento-ai-review-manager\/v1\/configuration","title":{"rendered":"Magento 2 AI Review Manager v1.x Configuration"},"content":{"rendered":"\n

The Magento 2 AI Review Manager extension by Plumrocket uses AI to draft replies to customer reviews in your brand voice and turns existing reviews into a short summary on the product page, with the overall sentiment plus the main pros and cons shoppers mention. It works with OpenAI (GPT), Anthropic (Claude), Google (Gemini), OpenRouter, or Hugging Face, and you can use a different provider for replies and for summaries.<\/p>\n\n\n\n

In this article, you will find step-by-step instructions on how to properly configure the Magento 2 AI Review Manager extension<\/a>. Please follow this guide after installing the plugin.<\/p>\n\n\n\n

In the main Magento menu, go to the Plumrocket<\/strong> tab > select AI Review Manager<\/strong> > Configuration<\/strong>.<\/p>\n\n\n\n

General<\/h2>\n\n\n\n
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Step-by-step guide:<\/p>\n\n\n\n

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  1. \u201cEnable Extension\u201c<\/strong>: set the option to Yes<\/em> to enable the AI Review Manager extension on your Magento 2 store.<\/li>\n\n\n\n
  2. \u201cSerial Key<\/strong>\u201c: <\/strong>enter the unique serial key provided to you after purchasing the extension. Please note:<\/strong> in most cases, this field will be pre-filled with a serial key automatically, and the green checkmark will be displayed. To find and paste your serial key manually, read the Serial Key Activation<\/a> article.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
    \"Magento<\/figure>\n\n\n\n

    Admin Reply Assistant<\/h2>\n\n\n\n
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    Step-by-step guide:<\/p>\n\n\n\n

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    1. \u201cEnable\u201c<\/strong>: set the option to Yes<\/em> to let AI generate replies to your customer reviews.<\/li>\n\n\n\n
    2. \u201cAI Integration\u201c<\/strong>: select which AI provider will process reply requests: OpenAI (GPT)<\/em>, Anthropic (Claude)<\/em>, Google (Gemini)<\/em>, OpenRouter<\/em>, or Hugging Face<\/em>.<\/li>\n\n\n\n
    3. \u201cAI Model\u201c<\/strong>: select a specific model from your chosen provider (e.g., anthropic\/claude-haiku-4.5<\/em>). You can find the list of supported AI model families on the AI Connector<\/a> extension page.<\/li>\n\n\n\n
    4. Max Tokens:<\/strong> Set the maximum number of tokens the AI provider may generate per response. <\/li>\n\n\n\n
    5. \u201cBrand Voice\u201c<\/strong>: set the default tone and style for AI-generated replies. The available options are:\n