{"id":21,"date":"2020-02-28T15:57:44","date_gmt":"2020-02-28T15:57:44","guid":{"rendered":"http:\/\/wiki2.plumserver.com\/knowledge-base\/frequently-asked-questions"},"modified":"2021-07-16T12:22:54","modified_gmt":"2021-07-16T09:22:54","slug":"frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/plumrocket.com\/docs\/general\/magento-1-photo-upload-issue","title":{"rendered":"Magento 1 Photo Upload Issue"},"content":{"rendered":"\n<p>Some clients may experience problems uploading product pictures because their website is closed on apache password. We usually suggest trying different browsers, otherwise you can disable password protection (see below) and test product upload while website is open to search engines.<\/p>\n\n\n\n<div class=\"wp-block-group pr-notice pr-notice-info\"><div class=\"wp-block-group__inner-container\">\n<p class=\"pr-notice-title\">Detailed description:<\/p>\n\n\n\n<ol><li><strong>Errors that may occur during uploading.<\/strong><\/li><\/ol>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" src=\"\/docs\/wp-content\/uploads\/2020\/05\/Htaccess.png\" alt=\"Htaccess\" width=\"1206\" height=\"369\"><\/figure>\n\n\n\n<p>However you can disable password protection of your Magento directory. To do this, use windows notepad or command line text editor to open &#8220;.htaccess&#8221; file, which is located in the Magento root directory on your web server:<\/p>\n\n\n\n<div class=\"wp-block-prismatic-blocks\"><div><\/div><pre><code class=\"language-bash\">    cd path\/to\/your\/magento\/\n    vi .htaccess\n<\/code><\/pre><\/div>\n\n\n\n<p>and then replace the following line:<\/p>\n\n\n\n<div class=\"wp-block-prismatic-blocks\"><div><\/div><pre><code class=\"language-\">require valid-user<\/code><\/pre><\/div>\n\n\n\n<p>with:<\/p>\n\n\n\n<div class=\"wp-block-prismatic-blocks\"><div><\/div><pre><code class=\"language-\">#require valid-user<\/code><\/pre><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Some clients may experience problems uploading product pictures because their website is closed on apache password. We usually suggest trying different browsers, otherwise you can disable password protection (see below) and test product upload while website is open to search engines. However you can disable password protection of your Magento directory. To do this, use &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/plumrocket.com\/docs\/general\/magento-1-photo-upload-issue\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Magento 1 Photo Upload Issue&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[147],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.2 (Yoast SEO v17.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Magento Photo Upload Issue - Plumrocket Documentation<\/title>\n<meta name=\"description\" content=\"Some clients may experience problems uploading product pictures because their website is closed on apache password. We usually suggest trying different\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/plumrocket.com\/docs\/general\/magento-1-photo-upload-issue\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Magento 1 Photo Upload Issue\" \/>\n<meta property=\"og:description\" content=\"Some clients may experience problems uploading product pictures because their website is closed on apache password. 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