{"id":12384,"date":"2020-05-31T20:15:48","date_gmt":"2020-05-31T20:15:48","guid":{"rendered":"http:\/\/wiki2.plumserver.com\/?post_type=ht_kb&p=12384"},"modified":"2026-07-29T08:42:37","modified_gmt":"2026-07-29T12:42:37","slug":"how-to-request-ups-api-credentials","status":"publish","type":"post","link":"https:\/\/plumrocket.com\/docs\/magento-order-status-shipping-tracking\/v1\/integrations\/ups-api","title":{"rendered":"How to Request UPS API Credentials"},"content":{"rendered":"\n

UPS changed how API access works. Since June 3, 2024, every UPS API call requires OAuth 2.0 credentials, so the old Access Key you may have used before is no longer valid. Instead, you now create an app in the UPS Developer Portal and get a Client ID<\/strong> and Client Secret<\/strong>.<\/p>\n\n\n\n

This guide walks you through the whole path: creating a UPS shipping account, creating the app, choosing the right API products, and connecting everything to Plumrocket Order Status & Shipping Tracking for Magento 2<\/a> so your customers can track their orders directly on your store.<\/p>\n\n\n\n

Create a UPS Shipping Account<\/h2>\n\n\n\n

You need a shipping account before the Developer Portal will let you create an app. The app has to be linked to an account, and there is no way around this step. If you already have an account number, skip ahead.<\/p>\n\n\n\n

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Step-by-step guide:<\/p>\n\n\n\n

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  1. Go to ups.com<\/a> and sign in, or create a UPS.com profile if you do not have one.<\/li>\n\n\n\n
  2. Open the shipping account signup page<\/a>.<\/li>\n\n\n\n
  3. When asked whether you’re creating the account for personal or business shipping, select Business<\/strong>.<\/li>\n\n\n\n
  4. Specify any regulated items you ship. If none apply, skip this and click Continue<\/strong>.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
    \"How<\/figure>\n\n\n\n
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      \n
    1. On the next page, fill out your billing address.<\/li>\n\n\n\n
    2. Then, you need to verify your identity with a credit card or your EIN.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
      \"How<\/figure>\n\n\n\n

      Your shipping account number is assigned once you finish. <\/p>\n\n\n\n

      Create an App in the UPS Developer Portal<\/h2>\n\n\n\n

      This replaces the old Access Key request. No email, no waiting. Your credentials appear on screen the moment the app is created. <\/p>\n\n\n\n

      \n

      Step-by-step guide:<\/p>\n\n\n\n

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      1. Go to developer.ups.com<\/a> and click Create Application<\/strong>.<\/li>\n\n\n\n
      2. Click Add Apps<\/strong>.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
        \"How<\/figure>\n\n\n\n
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          \n
        1. For “I need API credentials because”, choose “I want to integrate UPS technology into my business<\/strong>“.<\/li>\n\n\n\n
        2. On the next tab, select the UPS account you created above for billing purposes, or add a new one.<\/li>\n\n\n\n
        3. Accept the terms and continue.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
          \"How<\/figure>\n\n\n\n
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          1. On the next page, fill in your primary contact details: name, email, phone number, and the rest of the form. Click Next<\/strong>.<\/li>\n<\/ol>\n\n\n\n
              \n
            1. On the App Details page, enter a name for the app<\/strong>. This name is for internal use only, so you can choose anything recognizable, such as “Magento Order Tracking”.<\/li>\n\n\n\n
            2. Leave Callback URL <\/strong>blank. It only applies to three-legged OAuth flows, which this integration does not use.<\/li>\n\n\n\n
            3. Select a Billing Account Number<\/strong> from your UPS shipper accounts.<\/li>\n\n\n\n
            4. Under Add Products<\/strong>, enable:\n