At Plumrocket, we’re constantly evolving to provide better services and higher-quality products to our clients. Today, we’re excited to share a significant update that will enhance your experience with our Magento extensions and packages.<\/p>\n\n\n\n
Starting January 10, 2024, we are introducing changes to our pricing model. Our Magento 2 extensions will now include free 1-year Update & Support services. This adds more value and creates ongoing opportunities for continuous improvements in developing and maintaining our products. With these enhanced opportunities, our clients will get a higher quality of the Magento 2 extensions, regular updates, and even better technical support.<\/p>\n\n\n\n
The eCommerce world is changing every day, bringing new opportunities and challenges. More and more companies are switching to the subscription model to enhance their abilities as well as customer experience with their products.<\/p>\n\n\n\n
At Plumrocket, this change was an essential step in our evolution. It enables us to expand and deliver increased value to our clients. Simply put, this initiative grants us sustainable resources to consistently support and enhance our products.<\/p>\n\n\n\n
All clients purchasing extensions after January 10, 2024, receive a complimentary 1-year Support & Updates period<\/strong><\/span> from the date of purchase. This period will cover:<\/p>\n\n\n\n After the support & updates period ends, you can continue using the extensions for free. Yet, access to new updates, fixes, and comprehensive support services will require the support & updates period renewal. However, you can extend or renew your support and updates period at any time.<\/span><\/strong><\/p>\n\n\n\n We understand that automatic subscription charges may be burdensome, so we’ve listened to your feedback and made adjustments to ensure a smoother and more flexible approach.<\/p>\n\n\n\n We keep the one-time payment<\/span> <\/strong>for our Magento extensions to avoid commitments and unexpected costs for our clients. This approach allows them the freedom to manually extend or renew the Updates & Support period at any time, offering greater flexibility and control over their purchases.<\/p>\n\n\n\n The Support & Updates period is a vital aspect of our commitment to providing continuous value and assistance to our clients. The costs for extending or renewing Support & Updates are calculated based on the product price. This approach allows us to maintain a fair system that reflects the value of the product. Let’s break down the support and updates period costs:<\/p>\n\n\n\nNo Subscriptions<\/h3>\n\n\n\n
Support & Updates Period Costs<\/h3>\n\n\n\n
\n\n
\n \n <\/th>\n \n Extend Support
\n(while active) <\/th>\n \n Renew Support
\n(after expiration) <\/th>\n <\/tr>\n \n \n Initial Period (12 months) <\/td>\n \n Included with the product purchase at no extra cost <\/td>\n <\/tr>\n \n \n 12 months <\/td>\n \n 50% of the product price <\/td>\n \n 70% of the product price <\/td>\n <\/tr>\n \n \n 24 months <\/td>\n \n 90% of the product price
(save 25% on second year) <\/td>\n \n 110% of the product price
(save 40% on second year) <\/td>\n <\/tr>\n <\/table>\n<\/div>