Top 7 Free Magento 2 Order Tracking Extensions to Improve Post-Purchase Experience

As ecommerce competition grows, the post-purchase experience has become just as important as the checkout itself. Customers expect real-time shipment visibility, proactive delivery updates, and a simple way to check order status without contacting support.

According to recent ecommerce studies, over 90% of shoppers track their orders, and “Where is my order?” (WISMO) requests remain one of the most common customer support questions.

This article will give you information about some of the best free Magento 2 order tracking software and how they can help create repeat purchases to help your business grow.

How Shipment Tracking Tools for Ecommerce Work

Shipment tracking tools connect your ecommerce store with shipping carriers such as UPS, FedEx, DHL, or USPS, allowing merchants to monitor deliveries and automatically share updates with customers.

When an order is shipped, the carrier generates a tracking number. Order tracking software retrieves delivery updates directly from the carrier and displays them inside your store or sends them to customers via email or SMS. This eliminates the need for manual status checks and keeps both merchants and customers informed throughout the delivery process.

Most delivery order tracking software rely on API integrations that automatically synchronize shipment data between the ecommerce platform and shipping carriers in real time. As a result, order tracking becomes automated and significantly easier to manage.

Modernorder status tracking software tools also help merchants:

• display tracking information on branded order tracking pages
• send proactive shipping and delivery notifications
• analyze delivery performance and shipping data
• reduce support requests about delivery status (“Where is my order?”)

By automating shipment updates and improving transparency, tracking tools help ecommerce businesses deliver a smoother and more reliable post-purchase experience.

7 Best Magento 2 Order Tracking Software & Extensions (Free)

Order Status & Shipping Tracking Magento 2 Extension

This extension lets your customers track orders in real-time and check the shipment status directly from your store. Improve customer satisfaction with effortless order tracking, resulting in greater loyalty, better shopping experience, and higher conversions. Additionally, the extension integrates with multiple shipping carriers via API, ensuring effortless shipment control from one place.

Tracking Features:

• API integration with UPS, FedEx, and USPS shipping carriers
• Automatic display of the Track My Order link in the website’s footer
• Real-time order tracking for guests and registered users
• Convenient order tracking with multiple shipments on one page
• Customized shipment emails with order tracking link for instant access (available in the pro version)

Price: Free (pro version available with additional features)

AfterShip

AfterShip is a dedicated shipment tracking platform designed to help ecommerce stores monitor deliveries and provide customers with real-time shipment updates. It supports hundreds of global carriers and enables merchants to create branded tracking pages that keep customers engaged throughout the delivery process.

Tracking features:

• Tracking for 1000+ carriers worldwide
• Real-time delivery updates and notifications
• Customizable branded tracking pages
• Shipment analytics and delivery performance insights

Price: Free plan available (limited functionality)

Easyship

Easyship is a global shipping and logistics platform that integrates with Magento stores to simplify fulfillment and order tracking. Merchants can compare shipping rates, generate labels, and provide customers with delivery updates from multiple carriers. Easyship helps streamline shipping operations while improving the transparency of the delivery process.

Tracking features:

• Integration with 250+ shipping carriers worldwide
• Real-time shipment tracking updates
• Automated shipping notifications
• Branded tracking pages and delivery insights

Price: Free plan available

Shippo

With Shippo order tracking software, you can offer personalized tracking and returns with the convenience and transparency that customers want. Create discounted shipping labels, track shipments and notify customers, and streamline returns – all in one platform. Plus, with the pro package, you can get free access to the API, global carrier discounts, and much more.

Tracking features:

• Integration with over 40+ carriers worldwide
• Detailed shipment information – comprehensive tracking history with details about location, time, and status
• Branded tracking pages (available in the pro package)
• Customizable shipping notification emails (available in the pro package)

Price: Free (up to 30 labels per month)

Shipping Easy

ShippingEasy is a delivery order tracking software that sends real-time tracking information directly to your customers and stores. This tool also automatically sends shipment and delivery confirmation emails to create an experience your customers will love. With ShippingEasy, you will also get discounted rates on USPS and UPS shipping services, improve shipping workflow, view reports, and much more.

Tracking features:

• Real-time tracking information sent to your customers and stores (orders & returns)
• Automatically sent branded shipment and delivery confirmation emails
• A brand-cohesive tracking page
• Personalized links that keep customers coming back for more

Price: Free (a limit of 25 shipments/mo.)

17TRACK

17TRACK is a global shipment tracking platform that connects with your Magento store via API, giving merchants and customers real-time visibility into orders across an unmatched range of carriers. If you ship internationally or work with multiple logistics providers, 17TRACK centralizes everything into one dashboard — eliminating the need to chase updates across different carrier websites.

Tracking Features:

• API integration with 2,400+ carriers worldwide, including USPS, UPS, FedEx, DHL, and regional carriers
• Branded tracking page with estimated delivery dates
• Automated shipment notifications to keep customers informed
• Multilingual support across 33 languages for global storefronts
• Shipping analytics to monitor carrier performance and delivery trends

Price: Free (up to 200 shipments/mo.)

Shippit Magento 2 Extension

Shippit is a free Magento 2 order tracking extension that provides a seamless tracking experience for your customers and increases order conversion. The plugin gives you the power to execute your business strategy without the complexity of traditional shipping software. With this solution, you can manage all your deliveries in one place, enable different delivery options at checkout and provide a real-time order tracking experience.

Tracking Features:

• Integration with Australia Post, Couriers Please, and Fastway carriers
• Real-time shipment tracking updates
• Email and SMS delivery notifications
• Delivery status updates for customers

Price: Free

Final Words

By default, Magento 2 order tracking is a complex and time-consuming process, which can lead to endless hours of frustration. It increases the support workload and means it can take a long time before your customers receive updates on their orders.

Order tracking is a key to a great post-purchase experience, so we’re here to tell you about must-have free Magento 2 order tracking tools to make this process easier than ever before. The described tools let you facilitate access to shipping tracking information and display all order-related information on one branded tracking page for more convenience. Additionally, you can automate shipping notifications and reduce the support time for “Where is my order?” requests.

Most of the time, improving your website’s functionality doesn’t require much investment, but it can foster your business growth and improve the shopping experience for your customers.